Privacy Policy
# PRIVACY POLICY
Last Updated: May 26, 2026
This Privacy Policy explains how Digital Hakimi Trading LLC ("Company", "we", "our", or "us") collects, uses, stores, and protects your information when you use our website, products, and services available through Ezi-Pos Cloud and our website:
https://www.ezi-pos.cloud
By using our website or services, you agree to the terms outlined in this Privacy Policy.
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# 1. WHO WE ARE
Digital Hakimi Trading LLC
Office No 103, CBD Building
Deira, Dubai, United Arab Emirates
📧 Email: sales@ezi-pos.cloud
📞 Phone: +971-800553553
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# 2. INFORMATION WE COLLECT
We may collect the following information when you interact with our website or services:
### Personal Information
- Full Name
- Company Name
- Phone Number
- Email Address
- Business Location
- Billing Information
### Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies & Analytics Data
### Business Information
When using our POS solutions, we may process:
- Sales Reports
- Inventory Data
- Product Information
- Customer Billing Information
- Appointment & Order Details
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# 3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and manage our services
- Process inquiries and support requests
- Improve website performance and user experience
- Send important service updates
- Provide technical support
- Improve security and fraud prevention
- Process payments and invoices
- Send marketing and promotional offers (you may opt out anytime)
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# 4. COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies, analytics tools, and similar technologies to improve performance and user experience.
These technologies help us:
- Understand website traffic
- Improve website functionality
- Analyze marketing performance
- Remember user preferences
You can disable cookies from your browser settings at any time.
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# 5. DATA SECURITY
We implement reasonable technical and organizational security measures to protect your information.
However, no online platform or internet transmission can be guaranteed to be 100% secure. While we do our best to protect your data, you use our services at your own risk.
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# 6. SHARING OF INFORMATION
We do not sell your personal information.
We may share information only with:
- Payment providers
- Cloud hosting providers
- Technical support partners
- Legal authorities when required by law
All third parties are required to protect your information securely.
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# 7. DATA RETENTION
We retain your information only for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Unused or outdated data may be securely deleted or anonymized.
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# 8. YOUR PRIVACY RIGHTS
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your stored data
To exercise your rights, contact us at:
📧 sales@ezi-pos.cloud
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# 9. THIRD-PARTY SERVICES
Our website or software may integrate with third-party services such as:
- Payment Gateways
- WhatsApp Services
- Google Services
- Cloud Hosting Providers
- Delivery & SMS Platforms
We are not responsible for the privacy practices of third-party services.
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# 10. CHILDREN'S PRIVACY
Our services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect information from children under 18 years of age.
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# 11. POLICY UPDATES
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised update date.
We encourage users to review this page periodically.
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# 12. CONTACT US
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Digital Hakimi Trading LLC
Office No 103, CBD Building
Deira, Dubai, UAE
📧 sales@ezi-pos.cloud
📞 +971-800553553
🌐 https://www.ezi-pos.cloud
